Support Center

We offer flexible rental periods to suit your needs: daily, weekly, or monthly. For long-term events or corporate partnerships, we can also create custom rental agreements. Contact our support team to discuss your specific timeline requirements.

All Venucast purchased equipment comes with a 2-year manufacturer warranty covering defects in materials and workmanship. Extended warranty options (up to 5 years) are available at checkout for additional peace of mind. Our warranty includes technical support and replacement parts as needed.

Yes, we offer flexible financing options for business and organizational purchases. Our financing plans include 6, 12, and 24-month terms with competitive interest rates. Contact our sales team for a custom financing quote tailored to your needs.

Purchased equipment includes full ownership rights, extended warranty coverage, and lifetime technical support. Rental equipment comes with all necessary accessories, setup guides, and temporary use rights without long-term commitment. Both options include the same high-quality Auracast technology and performance.

Venucast equipment features plug-and-play simplicity. Simply connect the transmitter to your audio source (speaker, mixer, or device), power it on, and it will automatically broadcast via Auracast. Receivers (headphones, earbuds, adapters) will detect the signal and connect with a single tap. We also provide detailed setup guides and video tutorials for both rental and purchased equipment.

Yes! All Venucast equipment is compatible with Auracast-enabled hearing aids. Our universal compatibility ensures that all attendees, including those with hearing assistance devices, can enjoy crystal-clear audio without additional adapters. We also offer specialized receivers for those who need extra support, available for both rental and purchase.

Each Venucast transmitter can support up to 100 simultaneous listeners. For larger events (conferences, festivals), we can provide multiple transmitters and scale the system to accommodate thousands of attendees. This applies to both rental and purchased systems, with scalable options available for any audience size.

Our complete rental packages include everything you need for your event: transmitters, receivers (headphones, earbuds, or adapters), charging cases, power cables, audio cables, setup guides, and a carrying case for easy transportation. We can also customize packages based on your specific requirements.