How It Works

1. Service Area

Venucast provides rental service across the mainland United States, excluding Las Vegas, NV.

2. Order Lead Time

Please place your rental order at least 30 days in advance to ensure availability and on-time delivery.

3. Shipping & Delivery

All rental equipment is shipped via UPS or FedEx with round-trip delivery. A prepaid return label is included for easy return shipping.

  • Outbound Shipping: Equipment ships to your provided address before your event date.
  • Return Shipping: Use the included prepaid label to ship everything back.

4. Rental Period

The rental period begins on the day the equipment is delivered (the day the shipment is received).

All equipment must be shipped back on the day after your rental period ends.

5. Overdue Returns

Late returns are subject to additional daily rental charges until scanned in by the carrier.

6. Technical Support

  • 24/7 email technical support is available for all rentals.
  • Remote assistance during events can be arranged upon request.

7. Buy-Out Option

If you wish to purchase the equipment after renting, you may do so at the following depreciation rates:

Rental Duration Purchase Rate
≤ 7 days 90% of retail price
8–30 days 80% of retail price
≥ 30 days 70% of retail price