First Congregational Church of Greenwich

Country: United States
Region: Old Greenwich, Connecticut
Sunday attendance: About 150 people
Equipment: AuraPlex M3

Voice from the Venue

“Our experience has been great and the feedback I’ve received has been very positive. The system is intuitive and easy to use.”

The church uses AuraPlex M3 alongside live captioning during worship services.

Problem

The church wanted to make worship more accessible for people with different hearing needs in its historic Meetinghouse.

Equipment

AuraPlex M3 sends Auracast audio from the technical booth to compatible hearing aids and cochlear implants.

Result

Listeners can receive clear service audio directly on their own compatible devices.

Customer story

Making worship more accessible at First Congregational Church of Greenwich

The church combines live captioning and Auracast listening to help more people take part in Sunday services inside its historic Meetinghouse.

An open and welcoming congregation

The congregation has about 750 members, with around 150 people attending the Sunday morning service. Its Meetinghouse was built in 1895 and expanded in 1966. The church has continued updating the space to make worship more accessible.

Supporting different hearing needs

Existing monitors provide live captioning for people who have difficulty hearing. The church also wanted a simple way to deliver clear service audio to people using newer hearing aids and cochlear implants.

Direct listening with AuraPlex M3

The AuraPlex M3 transmitter is located in the technical booth and covers the worship space. Compatible listeners can receive the Auracast broadcast directly on their own devices.

Positive real-world use

Three people are currently using direct-to-hearing-aid listening. The system also works with one young attendee’s cochlear implants.

The church describes the system as intuitive and easy to use, with very positive feedback from listeners.