Comparison table
The same-looking accessory may use a different connector or charging layout. Follow the compatible device family shown below.
| Accessory | Compatible device family | Format | Best for | Product |
|---|---|---|---|---|
| Receiver charging dock | AuraCoil, AuraBand and HearCoil | 2 slots | Small desk or backup set | View 2-slot dock → |
| Receiver charging dock | AuraCoil, AuraBand and HearCoil | 6 slots | Larger managed handout | View 6-slot dock → |
| Receiver charging dock | AuraPlex M3 | 3 slots · 5 × 3 in | Dedicated M3 receiver set | View M3 dock → |
| Receiver charging dock | AuraPlex M3 and MX | 10 slots · 8 × 5 in | Higher-volume M3 or MX operation | View M3/MX dock → |
| Headphone charging stand | Eon Aura and Aria Aura | 4 bays | Small headphone set | View 4-bay stand → |
| Headphone charging stand | Eon Aura and Aria Aura | 8 bays | Larger headphone set | View 8-bay stand → |
| T-Coil neckloop | Audio receivers with a compatible output | Wearable neckloop | Supported T-Coil hearing devices | View HearCoil → |
| Wired headphones | Receivers with a compatible wired output | On-ear | Standard managed listening | View headphones → |
Compatibility is model-specific. Product titles are the primary matching guide; contact us when the device name is unclear.
Buy the right part once
Send us the product name or SKU, the number of devices, and a photo of the connector when you need a compatibility check.
Include the device model and required quantity so our team can point you to the correct accessory.
Accessories FAQ
Most accessory issues come from a model mismatch rather than the accessory category itself.
Match the full device family in the dock title to the name on your receiver or headphone. Do not choose only by appearance or connector shape.
Choose a dock that matches both the device family and the number of units charged between handouts. Allow spare capacity if all devices are normally returned at the same time.
Only when the product page names each model as compatible. Similar receivers may have different charging contacts or spacing.
Use a compatible T-Coil neckloop for a listener whose hearing device supports T-Coil input. Wired headphones are the standard option for receivers with a compatible audio output.
No. Match replacement contact parts to the exact headphone or earbud series shown in the product title.
Included items vary by product. Check the individual product page before ordering, especially when adding a dock to an existing installation.
Yes. A venue can use multiple docks when it operates different device families, provided each dock is used only with its compatible devices.
Send the device name or SKU, required quantity, country or power region, and a clear photo of the charging or audio connector.