CounterTalk Auracast Mic and Speaker Kit for counters, offices, banks, and pharmacies with staff-to-customer communication with external speaker audio and portable setup.
Portable staff-to-customer communication kit

CounterTalk

CounterTalk combines a clip-on microphone transmitter and external speaker for clearer staff-to-customer communication at service counters.

Clear staff-to-customer voice communicationClip-on microphone and external speaker system formatPortable counter setup deployment
$129.99 $169.99 23% PRE-ORDER DISCOUNT

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  • Clear Staff-to-Customer Voice – Amplify staff speech for easier conversation across a service counter.
  • Clip-On Microphone Transmitter – Capture the staff member voice without occupying their hands.
  • External Customer-Facing Speaker – Deliver clear amplified speech toward the customer side of the counter.
  • Portable, Easy Setup – Move the system between customer-service positions when needed.
  • Built for Service Counters – Suitable for box offices, ticket windows, banks, pharmacies and reception desks.
Setup & Support
CounterTalk $129.99

You Don’t Need New Auracast Hearing Aids

VenuCast works with the hearing devices people already use.

  1. Venue Audio
  2. Auracast
  3. Choose how you listen
Modern Auracast hearing aid

Auracast hearing aids

Connect directly to the Auracast broadcast.

Direct Auracast

Traditional hearing aids with an AuraCoil receiver

T-Coil hearing aids

Use AuraCoil to hear through the hearing aid’s T-Coil.

AuraCoil

Traditional Bluetooth hearing aids Aura C receiver connected to a phone

Bluetooth hearing aids

Use Aura C as a bridge for compatible Bluetooth hearing aids.

Aura C

AuraClip Auracast receiver VenuCast wired on-ear headphones

No hearing aids

Use a receiver with headphones or earbuds.

Receiver + Headphones

Bottom line: One Auracast broadcast can serve many different listeners.

See the Hearing Access Guide

01 · How it works

How it works with your devices

Audio sources

  • Staff voice through the clip-on microphone
Find the right cable

Product

CounterTalk
CounterTalk

Listener pathways

  • Staff microphoneThe clip-on microphone transmitter captures the staff member voice.
  • Customer-facing speakerThe external speaker delivers amplified speech at the service counter.

CounterTalk is a dedicated staff-to-customer microphone and speaker kit for service-counter communication.

02 · Where it fits

Where it fits

Box Office & Ticket Window

Box Office & Ticket Window

Support clearer staff-to-customer communication at enclosed service points.

Bank & Service Counter

Bank & Service Counter

Improve voice clarity across counters where staff and customers need direct conversation.

Pharmacy & Clinic Reception

Pharmacy & Clinic Reception

Provide clearer speech at customer-facing healthcare and reception counters.

Reception & Front Desk

Reception & Front Desk

Create a portable voice-amplification setup for everyday visitor communication.

Designed for customer-facing service points where clearer direct conversation is needed.

03 · Product details

Product details

Simple setup

  1. 1Position the microphoneClip the microphone transmitter where it can capture the staff member voice clearly.
  2. 2Place the speakerPosition the external speaker toward the customer side of the counter.
  3. 3Start the conversationPower on the system and confirm clear staff-to-customer speech before service begins.

04 · Common questions

Common questions

What is CounterTalk designed for?

CounterTalk is designed for clear staff-to-customer voice communication at box offices, ticket windows, banks, pharmacies, reception counters and similar service points.

How does CounterTalk carry the staff voice?

A clip-on microphone transmitter captures the staff member voice and sends it to the external customer-facing speaker.

Is CounterTalk a portable setup?

Yes. The current product information describes a portable, easy-to-set-up microphone and speaker kit.

Where can CounterTalk be used?

It is intended for customer-facing counters such as box offices, ticket windows, banks, pharmacies and reception desks.

Designed for straightforward installation

Venue Audio Made Simple

No rewiring. No complicated setup. Connect Venucast to the audio system you already have.

Mixer / Soundboard / PA System
Auracast Transmitter
Auracast Hearing Aids / T-Coil Hearing Aids